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ORGANIZATIONAL INFORMATION • Information is everywhere in an organization • Employees must be able to obtain and analyze the many different levels, formats, and granularities of organizational information to make decisions • Successfully collecting, compiling, sorting, and analyzing information can provide tremendous

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Organizational Structure: Organizational employees must work closely together to develop strategies initiatives that create competitive advantages Ethics and security are two fundamental building blocks that organizations must base their businesses upon IT Roles and Responsibilities: Information technology is a relatively

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Measuring Information Technology's Success Key performance indicator - measures that are tied to business drivers Metrics are detailed measures that feed KPIs Performance metrics fall into the nebulous area of business intelligence that is neither technology, nor business centered, but

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