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Strategic Initiatives Organizations can undertake high profile strategic initiatives including: Supply Chain Management (SCM) Customer Relationship Management (CRM)  Business Process Re-engineering (BPR) Enterprise Resource Planning (ERP) A) Supply Chain Management (SCM):  involves management of information flows between and among stages

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Competitive Advantage What is competitive advantage? Wikipedia: a condition or circumstance that puts a company in a favorable or superior business position. "expansion is vital to maintaining a competitive advantage" product/service that organization's customer place a greater value on than

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What is information technology? "It is the study or use of systems (especially computers and telecommunications) for storing, retrieving, and sending information" - Wikipedia How information technology (IT) impact on business operations? Basically, information technology (IT) creates less of need for

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